Delivery & Returns

Delivery across Sri Lanka

Delivery costs LKR 750.00 per order anywhere in Sri Lanka. The delivery charge is shown separately and included in your final checkout total. This is a flat charge per order, with no additional province or weight charge.

Normal delivery takes approximately 2 days after dispatch. This is an estimate, not a guaranteed arrival date. Dispatch follows verification of your Bank Transfer payment; contact H Zone if you need an update on your order or delivery.

Returns within 7 days

Returns must be made within 7 days of receiving your item. Under our store return policy, only unopened and unused items are accepted; opened or slightly used items are not accepted. The customer pays the return courier charges. We do not charge a restocking fee for accepted returns.

Contact H Zone on 077 538 3000 or WhatsApp with your invoice or order details to arrange your return.

Credit notes

Accepted returns receive a credit note only, rather than a cash refund or direct product exchange. We issue the credit note within 7 days of accepting the return.

This store policy does not limit your rights or remedies under applicable consumer protection law, or any applicable product warranty. Contact us about an item that arrives damaged or faulty.

Bank Transfer payments

Bank Transfer is our current payment method. Complete checkout to create your order and receive its reference and delivery-inclusive total. Transfer the final total shown on your order confirmation, using that reference.

Bank

Sampath Bank

Branch

Panadura Branch

Account name

Hardware Zone

Account number

0047 1000 1249

After transferring payment, send your payment slip and order reference to H Zone WhatsApp 077 538 3000. There is no slip upload on this website. Your order remains Pending payment until H Zone verifies receipt of the funds; sending a slip does not automatically confirm payment.

Contact H Zone

H Zone (Hardware Zone)
117 Horana Road, Wekada, Panadura, Sri Lanka
077 538 3000 · WhatsApp H Zone